About The Business

After beginning service on March 11, 1985, the company grew, expanding service from its initial coverage of the Mid-Atlantic states, so much so that it eventually became the largest subsidiary of its parent company, Akron-based Roadway Services. By 1996, RPS had achieved 100% coverage of the United States and Canada. Also, Roadway Services had been reformed as a new holding company called Caliber System, Inc. The barcode technology developed by RPS revolutionized the packaging industry.

In 1997, Fred Smith, founder of FedEx, contacted Dan Sullivan, co-founder of RPS and now president of Caliber Systems, Inc., about merging the two companies. In 2000, FedEx merged the Caliber System, Inc. operating companies into the FedEx organization, with Roberts Express becoming FedEx Custom Critical and RPS becoming FedEx Ground. Viking Freight, which initially operated under its original name, was rebranded FedEx Freight in 2001.

FedEx Ground now provides 1-5 day delivery of small packages to all 50 states, plus Canada. Ground also delivered to Puerto Rico, but this service was discontinued in 2009. The subsidiary also offers a specialty service known as FedEx Home Delivery which, coupled with Ground, serves all home addresses in the United States.